Care Management Unit

Coordinating long-term care services for individuals with disabilities

Life Navigators partners with My Choice Wisconsin’s Family Care Program to assess, monitor and support the long-term care needs of individuals with disabilities. Through this program, Life Navigators makes sure that members receive the most effective services and care possible to meet their individual needs.

What is Family Care?

Family Care is the State of Wisconsin’s Medicaid-funded comprehensive long-term care service system that serves persons with physical or developmental disabilities 18 and over or frail older adults 65 and over.

Three Steps to Family Care for individuals with disabilities

Disability Resource Center

To be assessed for eligibility in Milwaukee County, individuals with disabilities with must contact the Milwaukee County Disability Resource Center, 414-289-6660. Once an individual qualifies both functionally and financially, an options counselor assists in determining the best service option for you or your loved one with a disability.

Managed Care Organization (MCO)

Once a person is enrolled,  the MCO is in charge of managing Family Care benefits for the member. To work with Life Navigators, members must choose My Choice Wisconsin as their MCO.

Care Management Unit (CMU)

In addition to choosing a MCO, members select a CMU to deliver their services. Let your options counselor know that you would like to receive services from Life Navigators.

Life Navigators is a Trusted Leader

Each member is part of an Interdisciplinary Team (IDT) that consists of the member, a Life Navigators Care Manager (social worker) and a Registered Nurse who:

  • Authorize services to meet each member’s individual goals
  • Coordinate services with providers
  • Provide on-going monitoring and support

Are you interested in learning more about the services Life Navigators provides? Contact us at 414-774-6255 or